Kerala State Electricity Board — Disconnection of Electricity Connection Without any intimation

Address:

Kottayam, Kerala

Dear Madam/Sir Subject : Disconnection of Electricity Connection Without any intimation Ref: Consumer No-2159 Electrical Section : Teekoy Consumer Name: Joseph PJ Address: Puthenpurackel H Velathussery Po Teekoy Kottayam-686580 Mob:[protected] This is to inform you that I am using the above referred connection for the past 33 years. On 07/03/2015 2 persons from electrical section Teekoy removed the meter, service wire and dismantled the connection without any prior intimation to the concerned. The same was informed to me by the neighbours, As I am working and staying at Cochin. When I contacted the electrical section to enquire about this matter there was no proper response and I contacted customer care department. They informed the connection was disconnected due to outstanding dues of `103 only. For further details I was asked to contact the Electrical Superintendent and she told, the connection can be reconnected after clearing the dues and additional reconnection charges and other expenses. For final clearance on this case I was asked to contact the Assistant Engineer, but as of now I am unable to contact him due to various reasons. This matter has mentally disturbed and totally disappointed me and my family for this small dues and disconnection without any intimation. Also please note there was no power supply for the past 4 months due to damaged WOODEN post and I had telephonically raised a complaint to the electrical section in the area but there was no response from their side. I would request you to look into this matter and arrange for reconnection without any reconnection charges. Thanks & Regards Prince Jose [protected]