Kerala Water Authority — Sub: Interrupted water supply

Address:

Thiruvananthapuram, Kerala

Ref: Consumer No.VAZ/1625/S Dear Sir, We have noticed water supply to our Restaurant SINDHOOR The FAMILY RESTAURANT, Cotton Hill, Trivandrum interrupted regularly since a new pipeline connection has been activated a few months back. Water flows very slowly to our premises only during night after 12.00 midnight and stops after one or 2 hours, with no water flow during day time.. We have reported the matter quite a number of times to the authorities at Vellayambalam. More than two occasions, digging the road have been carried out near Sree Mulam Club and Survey Office by KWA men and water supply was cut for several days. We were asked to engage licensed plumbers and pay for the job more than 3 occasions. On alternative days we have been bringing tanker water from private drinking water suppliers at exorbitant rates. We are also concerned about the quality of water they dedliver. We would appreciate if you could please make arrangements to sort out the issue and regularize water supply. Please be kind enough to take the matter seriously.