[Resolved]  KFC India — Amount deducted from paytm but service not received and i paid instead using cash. Happen double payment

Address:Ernakulam, Kerala, 682019
Website:online.kfc.co.in

Regarding order ID:1457D161122
Wallet order ID:[protected]

Yesterday I have claimed KFC Wednesday offer via kfconline and choose Pay On delivery (Pickup in counter) at KFC Cochin-Gold souk. And I gave them my Paytm number "[protected]" I gave them OTP received after that I got a message
"You have made a payment of Rs. 482.00 at Yum Restaurants for Order Id 1457D161122. Contact paytm.com/care for any issues."

But they told me payment was not sucess . So I gave them my ATM card and paid the bill 2nd time. Before giving card I told him, "I have received order ID Why I have to pay 2 time" he told me, "Paytm will refund your amount" So I agreed to pay by card.
Then I contact paytm they told me payment was successful from our end contact merchant. I lost Rs:482 from Paytm and I want Refund..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 1, 2016
Complaint marked as Resolved 
Got refund for the 1sy payment made through Paytm.
KFC India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Same happened with me. Made payment through paytm but they are telling order has not been registered. They sre even denying yo give refund. Can you please tell me how to get the refund? Even shared the screenshot of the payment done with kfc.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2686
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information