KFC India — Bad service

Address:	Gurgaon, Haryana, 122002
Website:	kfc.co.in

Hi I am appalled and surprised about how pathetic a service can be. I wanted to place an order and wanted to know if they deliver in my area. i know there is a KFC Manesar which is located very close to my house about 4 kms. However the number i found from google connected me to a real estate broker in Manesar. so I called[protected] which got me connected to a call centre in Noida, i spoke to Hemant Kumar who could not help me with the number for the store and refused to even help me i wanted to speak to a supervisor and he refused to even connect me to one since all of them are in a meeting. After insisting to be on hold and not disconnecting he connected me to Ravi Kumar Pandey who advised me that he is very sorry but he cannot help me again and then after insisting that he represents KFC he advised that he will call back with the number of the store. I doubt if i will get this callback but i seriously want to highlight that this service is unacceptable. The management should figure out a way to deliver better service to customer and really teach contact centre employees to be helpful rather that arguing and being rude to customers.