KFC India — KFC dehradun rajpur road. the worst customer service ever!!!!!

Address:

Dehradun, Uttarakhand

We were visiting India for a couple of weeks and went to KFC for lucnh. This store was in Rajpur road, Dehradun. The crew member serving us called Harpreet was very rude to start with and told us that they are serving zinger meals with hot wings and that the company has discontinued fries with the meals!!! which was bizarre as there were no POPs for it and barely any advertisements! Then we were forced to buy chips separately as that's what we wanted!! After finishing our meals we spoke to the manager about this who at this point couldn't give us a valid reason as to why this change happened and since when did this start! I found it ridiculous how the manager running the store at that point couldn't answer a simple querry made by a customer! For such a big change I would expect the company to have better reasons!! Not to mention all the KFC store that we went to while our trip to india, the crew were REALLY RUDE and there was barely any focus on cutomer service!! Problems like this are ruining the name of such big international brand name!!! Somebody needs to take this seriously and sort it out!! I would like a response soon before I take this further!