KFC India — KFC India, Bhubaneswar Outlet/ Order No. [protected] - Amount debited through ATM as VOID SALE not yet refunded.

Address:Khordha, Odisha

I had a purchase with KFC for Rs.1249.00 on date[protected] at time 14:29:52. I gave my Debit card for payment transaction. The staff swiped the card, I entered PIN. Then the staff handed over me an ICICI Bank receipt which stated VOID-SALE (TXN ID.[protected] saying that the transaction did not take place and the order need to be placed again. Though an amount of Rs.1249.00 was debited from my UNION Bank Account. I was asked to make the payment again. I made the purchase again for Rs.1249.00 on date[protected] at time 14:37:57. This time the staff handed over me another ICICI Bank receipt which stated SALE (TXN ID.[protected]. As such, I made two payment for on order. I was told by the manager in charge that the amount deducted against void sale shall be credited in our account within 48 hours. But, when even after 5 days of the transaction the amount did not credited to my account I again visited the KFC store to inquire about it. Then I was informed that they cannot do anything about it and since the amount had been wrongly deducted by the bank I should go and ask the bank about it. Out of compulsion I had to visit my bank to ask about the same. The people from the bank told that they cannot do anything about it and I should either go to the companies outlet where the transaction took place or to the customer care. Till today, that is,[protected] I have not received the extra amount deducted from my bank account back. And I see no hope also of getting it back in the near future. It is the responsibility of KFC to help me with getting the amount credited back to my bank account. Address: KFC Devyani International Ltd. 6, Janpath, Near Hotel Marrion Bhubaneswar, Odisha Invoice Number: 1106 Auth Code: 673996 Transaction type: VOID (SALE)
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