KFC India — Non delivery of order | |||
Dear Sir/Madam I had ordered "Dips bucket 8 pcs" today[protected] at around 5.28 pm and was told it will be delivered by 6.00pm approximately. I had made my friend to wait for the food to arrive, even though he was in a hurry to go. Finally even after 6.45 since the item was not delivered, i called KFC Bel road, Bangalore to find out...but they could only tell that the item was dispatched. I had to call the in-charge there and told him to cancel the order because of the delay and my friend's unhappy exit (after waiting for so long)..for which he was more than ready to do and he immediately cancelled the order. This is the first time i had such an experience and i felt very sad about it. I am a regular at KFC (because of my daughter), but this incident has left me with great dissatisfaction and i thought i will give a feedback for not letting these kind of things bring the repute and service of KFC to lower levels. Hope this will not repeat in future. Rgds Hariharan N Copy of the message recd from KFC: Dear Hariharan, We are writing to confirm your order with our Bengaluru - Bel Road location.Your order no. is[protected]placed on[protected]:28:27)Delivery time is[protected]:00:00 approximately YOU'VE ORDERED1 X Dips Bucket 8 Pcs & 2 Free Pepsi₹. 299.00Sub total₹. 299.00Tax (Service Tax + VAT)₹. 45.22TOTAL₹. 344.22 Your chosen Payment Method is By Cash. The total payment due at the time of delivery/ pickup is Cash. **This is an order confirmation only and not an invoice, which shall be provided along-with your order (at the time of delivery/ pickup)If you have any queries about your order, please call the restaurant at +91 +91 80 42111515Please do not reply to this email, this is an automated confirmation. Was this information helpful? | |||
KFC India customer support has been notified about the posted complaint. | |||
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I sukhjeet singh kalsi from amritsar punjab has place an order today i.e[protected] at 9.07 pm sharp at kfc restro amritsar for home delivery ...but till 10.30 my order was not deliver..could please justify was yur TAT ..and when I called at your restro the manger by the name of Manpreet doesnt knw how to talk with the customer...and he talks so ill...please make a note about him...I am yur regular customer since 4 years ..If this kind of attitude will prevail its very sorry to say dat its a black mark on your services...Kindly address my complain on priority basis...
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