KFC India — ORDER NOT DELIVERED

Address:

Mumbai City, Maharashtra

REFERENCE ONLINE ORDER NO:[protected]. ORDER WAS PLACED AT 20:00HRS WITH A DELIVERY TIME OF 20:35 FROM KFC KHOLI VILLA PLOT NO 13 S.V. ROAD TEL NO:[protected]. A CONFIRMATION EMAIL FROM no.[protected]@kfc.co.in was recieved via email at 20:00HRS FOR THE SAME. AT 2100 HRS AS I HAD NOT RECIEVED THE ORDER I CALLED THE NUMBER ASSIGNED [protected]. MR ALI ASKED ME FOR MY PHONE NUMBER, MOBILE NUMBER, NAME AND THEN INFORMED ME THAT MY ORDER NUMBER DOES NOT EXIST. A FEW MINUTES LATER THE SHIFT MANAGER CALLED AND INFORMED ME THAT THE DELIVERY BOY WAS PASSING SANTACRUZ MILAN SUBWAY AND THAT THE ORDER WOULD BE DELIVERED IN SOME TIME. AS I OBJECTED TO THIS DELAYED SERVICE A STORE MANAGER DHNANJAY CALLED UP AT 2125 AND INFORMED ME THAT MY RESIDENCE WAS NOT IN HIS STORE DELIVERY AREA!! HE LATER CLAIMED THAT THE ORDER WAS CONFIRMED DUE TO A TECHNICAL ERROR.. A BUNCH OF LIARS IN THIS OUTLET!! FROM A STORY OF NO ORDER .. TO IT BEING ON THE WAY TO FINALLY THE ORDER CANNOT BE DELIVERED!!! THE STORE MANAGER IS THE BIGGEST LIAR AS I HAD ORDERED ON 20/3/15 FROM KFC ONLINE AND MY ORDER ([protected]) WAS DELIVERED BY THE SAME OUTLET!!! THATS TWO DAYS BACK!! THESE STAFF SHOULD BE PENALISED AND KFC MUST RECRUIT BETTER STAFF THAN LIARS. WE PAY FOR OUR ORDER, THEY DONT PAY US!!