KFC India — Unprofessional behavior by kfc managers

Address:

Chennai, Tamil Nadu, 600097

Ordered in KFC and after one hour they called and told that they will not deliver the order. The manage who spoke was so rude and he literally told that they will not deliver the order, do whatever you can do. I said I have paid online but he simple said you have to choose location properly and asked if I know to read and write. Seriously, who the hell is he to ask me such a question? I was new to the city and I didn't know where the restaurant was. i entered my address online and the shop was selected automatically. This Guy called me and not only gave a irresponsible answer but also talked to me in a very humiliating way. This is the way they treat the consumers. I really don't care if I loose that money but respect is something that should be given to everyone. having such manners-less managers really shocked me. How could such a huge chain restaurant have such low esteemed managers? The incident made me loose al the interest I had on KFC. Despite cancelling the order, the way their managers handled the issue was very awkward. Me and my friends will never visit KFC again. I feel that KFC in whole is responsible for this as it is their duty to hire managers with more Sense/Manners and who knows how to respect customers.