[Resolved]  KFC India — UNPROFESSIONAL BEHAVIOUR BY KFC CUSTOMER SERVICE WORKER

Address:New Delhi, Delhi

We ordered KFC spice chicken on 20TH DECEMBER2014 from Mobile number.[protected].I would like to say that this has been the most worst service & experience from one of your KFC service worker named MR.Dheeraj. The chicken we recieved was extremely some sour and some sweet at most of the part(with way too much toppings) making it impossible to eat. We called MR.Dheeraj about the issue, he asked 2 mins for call back but there was no call back for past 30 minutes .We called KFC ourselves and asked about the status of the order .He asked us few details about left overs, We clearly told him that There are toppings of the skin remaining that is left which was impossible to eat at all.However he agreed to replace the order. After we received the replaced order, While eating, we got a call from Mr, Dheeraj again giving us threats that "we will blacklist your number and you will never able to get KFC chicken again because you have done with previous pieces of chicken".(Despite us leaving the upper skin, which contained excess masala which was impossible to eat and killed the joy).We then asked him to take back the replaced order but he arrogently argued with us and again threatened that we will not be able to give order again from KFC and he disconncted the call.I kindly request KFC to look into the matter and the unprofessional attitude of KFC customer service(Mr.Dheeraj) with their customer.It made us extremely dissapointed . Please take required action. PLACE, KFC DWARKA, SECTOR-4, NEW DELHI,[protected] ORDER TIME 7:00 PM DATE- 20/12/2014 CUSTOMER MOB. [protected] Thanks
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Complaint marked as Resolved 
Got call from Mr.Amit on Tuesday(23Dec) he solved the issue regarding it. He stated that Mr Dheeraj was.notified about the complaint and has recieved required warning
KFC India customer support has been notified about the posted complaint.
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Comments

TODAY I BUY 4 PCS OF CHICKEN FROM MODEL TOWN, JALANDHAR, PUNJAB AND HE REFUSEE ME TO CHANGE HOT AND SPICE SAUCE TO TOMMOTO SAUCE PLUS MISBEHAVE WITH ME .MY BILL NUMBER IS 92984POS AND ORDER PLACE BY MR SUKHPREET .
SO TAKE STRICT ACTION AGAINST HIM .

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