[Resolved]  Khosla Electronic — Voltas 1.5 ton split 185 zy (r) model a/c

Address:

Hooghly, West Bengal, 712101

I purchased this voltas split a/c by paying the full price rs. 40000/- in cash on 21st april. I was assured that the product will be delivered within 5 or maximum 7 days.in any case the product will be completely installed within 10 days. The salesman was outspoken enough to give personal guarantee in words before i paid. But now 10 days have already passed and the product has not yet been delivered rest the time it will take to install it. The thing noticeable is that the showroom from where i purchased is just 2 k. M. Away from the place of delivery. The complaint lies on this very serious service aspect that before the purchase of the item i was given some very good attention and series of promises with regular phone calls that they never default on their time line but after the payment being made, i am being given least attention and excuses from the other end regarding the delivery and installation of the product.