Kirloskar Submersible Pump — Submersible pump 2 h.p

Address:

570004

Complaint pump model ks4c 2016, 1ph, e6tyb000013, purchased from dealer m/s. Maakaala, mysore wide invoice no. 3824/ 16.01.2016, after one month the motor stopped and it was repaired. Again after a month pump went out of order. After 5th month the pump stopped working. The authorized service personal informed that the motor burnt due to higher voltage. Our building having 20kv load and not even the t. V.., bulbs did not burn. The service person bulffed and rewinding was done. This was installed and after one hour the motor tripped and started trippinf for every one hour. This may be due to poor winding with a poor quality wire.
I sent a mail to bangalore office, service manager no body replied.

The pump should be replace as it is purchased in jan 2016 and 3 times went out of order and now it is tripping after one hour of repair. This is kirloskar pump