[Resolved]  Kogent Solutions — Fake Vendor assignements

Address:New Delhi, Delhi

This company is full of frauds. There is one Chanchal Dhiren who recruits vendors for freelance work. There is no low level documentation or high level documents that are created for the project. They recruited me as an Instructional design vendor. Then the HR recruitment head only was the contact point of sending and receiving documents. They simply copy paste wikipedia and then tell the instructional designer to finalise the document without plagiarism. It is not the ID review that happens ...it is the rewrite that happens plus they will not even provide any scope document for the chapter...LLLD and HLD ..I think they do not know what these terms are. It completely depends on the ID reviewer to write what he feels like writing. When the book was half way through they again sent all the previous chapters for formatting etc and sent them to the client. After that no chapter came...even after asking again and again...the contract says that once the book is accepted by the client..then the payment will happen. So if they will get only half the book done...they legally the person cannot do anything. In the meantime they sent me another book and it was a rewrite. They told me that it is for a different client so I have to rewrite. Brajesh told me that he would like to see one sample chapter done and told me that he will double the amount they were paying for the previous book. Then he asked me to work on the third book...on chapter...but the chapters of the first book did not come...that sounded wierd to me as from two months I was working on four different books and the first book chapters did not come...When I said I will not work on these books first send me the first book chapters to be completed...you ask for money and they will stop answering your mails and phone calls. First Chanchal Dhiren goes out of contact...then after sometime Brajesh pathak says he is leaving the organization...the new ones do not respond. This type of behaviour at different levels in an organization can only happen when they collectively are party to fraudulent behaviour. The mistake I made was that when I received the first email from this company...I should have search on the Internet for reputation.
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Complaint marked as Resolved 
Verified Support
Oct 31, 2014
Kogent Solutions Customer Care's response
Dear Friend, Kogent Learning Solutions has taken note of your grievance and is determined to resolve it at the earliest. Request you to contact us on [protected]@kogentindia.com with the details. The issue may be a case of miscommunication. The company does not show any favor or bias against any individual or entity. The company is bound by certain rules and procedures, which have to be followed for each engagement outside the organization. As far as projects are concerned, there are multiple threads attached, which are not disclosed to individuals working as consultants or freelancers. Nonetheless, we are committed to resolve all issues any of our associates has faced. Once again, request you to forward your concerns to us and we will take the matter or you can come down to our office for a face-to-face meeting.
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    G-2/16, Ansari Road, Darya Ganj, New Delhi, Delhi, India - 110002
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