[Resolved]  Kohinoor Electronics — Goods not delivered even after a week of purchase

Address:

Mumbai City, Maharashtra

I purchased a hitachi window air - conditioner and a lg microwave oven from kohinoor electronics at branch: - santacruz (W) , city: - mumbai. Already a week has passen by and i have not been delivered my order. Everyday now it has become my routine to call up at the centre for hours as nobody is ready to take responsibility when my order will be delivered, i have even visited the showroom and explained that my parents are sleeping without ac and i request you to do the needful as early as possible. I got the answer that it will be delivered within half an hour. But it looks likes that they are not professionals but shameless bafoons. The sales woman at the santacruz (W) branch whoes name is ms. Sandhya and the manager mr. Stephen nelson, gave me their mobile numbers for in case of any problem, but now they don't pickup my phone. I am also getting calls from hitachi and lg regarding installation, and i say product not yet delivered. Does it take a week to deliver within mumbai.