Kohinoor Televideo — AC Yet not delivered. No Follow up by the Showroom

Address:

Mumbai City, Maharashtra, 400703

I recently placed an order for Dikin AC with them. I was told it will be delivered by 18th as the godown is in

Till the time I had not paid, all the Sales people were very polite and assured that they will contact the delivery guy to make sure I get the product delivered based on my request for the timings.

However, there has been no follow ups yet. Instead I had to call the delivery guy who initially said he will deliver based on the timings i was asking him and on the day of delivery, he tells me that somebody else will be delivering it and he is not sure by what time it will be delivered.

This is so unprofessional. No wonder people prefer ordering products from Amazon etc. Atleast they deliver based on what they promise.