| Address: | Mumbai City, Maharashtra, 400054 | | Website: | www.Kohinoor-Televideo-Pvt-Ltd.com |
I Rohit S Gandhi have purchased cooler of Mccoy from your santacruz (w) branch vide Invoice no. SAN/75913 dated 18/05/2016, On 20/05/2016 the Cooler was delivered at my place. After 2 Day of delivery there was a major Spark/short circuit inside the Cooler. My Electrician confirm that there is no problem in earthing or socket of my home. The total problem is in the Cooler itself. After the Major Spark in cooler i immediately visited to Kohinoor to Launch the Complaint I Visited Thrice alternate days but the staff has only given me dates no man was at my place to see the cooler. The day i visited and launched complaint are 22, 24 & 26th May 2016. There was no response received from your side or no action taken from your side as cooler is specifically bought for summer season, and 5 Days have been passed from the day of sparked occurred till date. It make no use to wait more.
As there is too much Problems in cooler and cooler which sold to us is totally defective and useless within 2 days of its usage and as the major short circuit can cause us other losses also. Was this information helpful? | 
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