Koovs.com — No refund,no reply,not answering call

secrecy

from Agra, Uttar Pradesh

Address:

Jaipur, Rajasthan

I have been trying to contact them and its been fifteen days but they never answer neither replying to any of the mails.I ordered a product from their website but its smaller in size and after that have been trying to contact them but nobody answers and keeps the customer on hold.This is really inappropriate that for one product one has to suffer that much.The product is worth rs.600 and now it looks like my phone bill would come this much at the end of the month.Kindly take this website seriously.Really a very bad mismanagement from their side.

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Comments

Dibsy

After reading so many comments from other users it seems that I'm not the only one who's really disgusted with the service of this highly unprofessional online shopping site!

I had requested for a return for my order number 1255149 seven days back. Their auto reply to the return request said that they shall come back to me in 24-48 hrs.. really? I haven't heard from anybody- have been trying to call their so called customer care number...but who cares!! There's no one available to talk to!

I am sorry Koovs team- but this is not how online shopping works.. you really need to pull up your socks because your competitors like Jabong are doing a much much better job!