[Resolved]  Kotak Bank Credit Card — False commitment and misguidance from kotak executive

On Monday, 27 July 2015 3:36 PM, Anurag Sahai wrote:


Hi Subramanyam,

As discussed over phone, I have not to pay any kind of fees/charges for
kotak credit card CRN # 97284661
and by mistake, Bank has sent me wrong statement for kotak credit card CRN
# 97284661 that I never used.

Please confirm same on email and reply me back with confirmation.

looking forward to meet you at 5 PM.

Regards,
Anurag


> Hi Subramanyam,
>
> As discussed over phone, I have not to pay any kind of fees/charges for
> kotak credit card CRN # 97284661
> and by mistake, Bank has sent me wrong statement for kotak credit card CRN
> # 97284661 that I never used.
>
> Please confirm same on email and reply me back with confirmation.
>
> looking forward to meet you at 5 PM.
>
> Regards,
> Anurag
>
>
>> Hi Subramanyam,
>>
>> Mr Rajo, Executive from Kotak bank, came to my office Whizchip and told
>> me
>> we are issuing credit card to employees of Whizchip company and there is
>> no any kind
>> of fees and no hidden charges. I told him that already I have citi
>> credit
>> card without and charges/fees and I do not need.
>>
>> But Rajo requested me to take Kotak Credit card for no any kind of fees
>> and hidden charges and on his request and as
>> he told there is no any kind of fees or hidden charges.
>>
>> He has sent me credit card and for which I am getting below mentioned
>> statement without using this card.
>>
>> As Mr Rajo made wrong commitment and misguided me so I am very disturbed
>> and I have destroyed my credit card CRN # 97284661.
>>
>> So cancel my credit card and do not make any wrong commitment or
>> misguide
>> to your customer in the future.
>>
>> It has taken lot of my times.
>>
>> I will complain this to higher managements/Departments. First time, I
>> have
>> seen such kind of bank services to misguide customer and making wrong
>> commitment (Totally unbelievable and disgusting services) .
>>
>> Anurag
>>
>>> Hi Subramanyam,
>>> FYI, I am forwarding to you below mail.and I am waiting for your call
>>> to
>>> resolve my credit card and foodie card issues.
>>> Regards, Anurag
>>>
>>> On Thursday, 16 July 2015 4:11 PM, Anurag Sahai
>>> wrote:
>>>
>>>
>>> Rajo,
>>> As discussed with you, there is no any kind of fee on my Kotak Royale
>>> card
>>> but I am getting below email from Kotak.
>>> Do needful from your end and resolve this issue.
>>> Regards, Anurag
>>>
>>> On Thursday, 16 July 2015 9:14 AM, "[protected]@kotak.com"
>>> wrote:
>>>
>>>
>>> #yiv[protected] .yiv[protected]a3 {font-family:Arial, Helvetica,
>>> sans-serif;font-size:14px;font-weight:normal;color:black;text-decoration:none;}D...⇄
>>> Anurag Sahai, We have not received your payment towards your Kotak
>>> Credit
>>> Card (xxxx xxxx xxxx4826) for the month of Jun 15. Total outstanding on
>>> your Kotak credit card is Rs 1708.86. We request you to make at least
>>> the
>>> minimum payment of Rs. 1599 to keep your account in good standing.
>>> Please ignore this mail if you have already made the payment.
>>> To know more about the various payment options, please Click
>>> HerePlease
>>> feel free to get in touch with our Customer Contact Center at the Toll
>>> free number[protected], should you seek any clarifications in this
>>> regard.
>>> RegardsKotak Credit Cards
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>