Kotak Mahindara Bank — Deducting Non maintainance charges with out intimation

Address:

Bangalore, Karnataka

Hi, I have been maintaining Kotak account from Nov 2008(Customer Ref No:[protected] and its salaried account, from September 2014 i have changed by salaried account to different bank. here issue is Kotak bank has deducted 571 rs as non maintainance of minimum monthly balance for the month of march, in the month of May and it has been intimated to me on May1st to maintain miminimum monthly balance and not prior to that, if these people has not intimated to me regarding non maintainance before May, how the money can be deducted for previous months, is this the way of looting people? here i wanted highlight the worst practices of This bank and i want money refunded back to my account. if i check with Customer care they are saying money is not refundable and i have not maintained minimum monthly balance, but not giving any reason why they have not informed earlier and why they have deducted amount for the months for that customer dont have prior intimation. Expecting favourable solution for my case, so that no other customer should face this kind of similar situation. Thanks Somasekhar Pydi