Kotak Mahindara Bank — Getting threatening calls without any realationship with the bank

Address:Chennai, Tamil Nadu

Dear Sir, My name is D.Senthil Kumar from Chennai, my self and the bank Kotak Mahindra have no relationship in any course of banking activity and also I don't have any account or loan or credit card with your bank.But today i got a call from Swetha claiming herself from centralize department and was infomred that the call was in regards to an outstanding loan taken by James Jude Fraser and he is not giving proper response when he is contacted.i was also infomred that this person have have given my name, phone number and my address as reference.i did not authorize james to give my name as reference and i did not sign any document as gurantor.swetha infomred that i will get calls every 15 min in this regard.i feel that is unethical practice by calling me for the loan taken by James.James worked in the same comapany i used to work more than a year back and i do not have any contact with this person or know his where abouts.The person who spoke to me spoke in a threating tone and said i will recive calls every 15 minutes which i consider as harrasment. The bank Kotak Mahindra has no business to contact or call me, the only person that can talk to is the loaned person not me OK.Please note down the calling number.[protected]They call themselves centralized department and her name is Swetha)If i stillreceive a call from this number, I will lodge a police complaint for assault and battery against bank and calling agent.Pls look into this matter on high priority.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Kumar,

Apologies for the inconvenience caused to you.

We have forwarded your concern to the relevant department and assure you of a response shortly.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4805
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information