[Resolved]  Kotak Mahindara Bank — Rude behavior

Rude behavior and illegal seizure of my vehicle from kotak mahindra bank personnel kochi

Ref: cv 2418315

Kotak mahindra bank kochi

Respected sir/ madam

I had availed on 26/10/2011 loan of rs.7, 33, 824.00// from kotak mahindra bank kochi branch.
For purchasing tata sk 407 mini tipper, the interest payable respect of the said transaction is 14.25% and the loan term of which is 48 months to be re -paid with emi rs.20, 100//.

But due to the since i was laid up hospitalised, i could not remit the emi in exact date, till the month
July 2014 altogether 32 emi had fallen due and out of that, i had remitted 30 emis. 18 emi remained to be paid and i have already remitted al-most 70% of the total amount due.

While so on 16/07/2014 one sanal who is the manager accompanied by a couple of hired goons came to my residence and forcebely opened the vehicle, they also attempted to make my father to sign on some papers, ignoring the the request of my father to wait till the arrival of my self, the said officer forcebly took away the vehicle.The seizure of the vehicle is learned to be some orders passed by the high court of chennai on a petition moved by the kotak mahindra bank suppessing the material fact.

It is submitted the action of bank is clearly illegal and arbittarry..

So i request the honourable authority to enquire in to the matter and take appropriate action against bank and its officials...

Even though i had approached the bank for getting for copy of statement of accounts relating to the loan transaction, the bank refused even a copy...


By
Shajeed .S

[protected]@gmail.Com
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Aug 14, 2020
Complaint marked as Resolved 
Sep 04, 2014
Updated by shajeed
No response from Kotak Mahindra Bank KOCHI
Complaint comments 

Comments

I have an account with Kotak Mahindra Bank Ltd. as a Silk Savings. I have been entitled to free PVR Movie Tickets and other privileges being a Silk Customer on minimum balance maintenance and minimum spends through the car.
after subscribing to this account i never had an issue, but suddenly July 2014 onwards after a new account apart from this account was opened with KOTAK, since then all my privileges and movies tickets etc. have been stopped I have complained to their customer service several times but no use. they asked me to go to the branch, and i did that several times and met Ms. Diana there but still no use. she took months to try to resolve but no revert and no action. they asked me to close the other account, I did that but still the problem persists. i have been gettting false assurances and only promises from their branch manager mr saurav ranjan and shamelessly they only verbally say things and make it a point to never put it in writing. i have emails from them apologizing and issuing backend tickets etc. but still month on month the problem continues and there is simply no resolution to this.

they complete system is corrupted and not rectifiable. Please note - I will not let you guys harass and trouble me. I will continue to escalate this again and again on all different social websites till the time i get a resolution.

After discussing this issues again and again and again with various people in your bank I feel that now its time to take to the highest authority in Kotak.

As careless and shameless as you could be... you have not only harassed a customer but also been apathetic about the issue faced by me for over 8 months now.

- Dipti Trivedi
[protected]

I have account with Kotak Mahindra Bank Ltd. My Savings account get debited from them for more than Rs.2000 without my consent. When I raised a complaint (complaint ID # 1-[protected]), I got to know that their system is incapable of refund. Even I raised complaint to Mr. Uday Kotak Mahindra Managing director of fraud bank.
Kotak Mahindra Bank you are just fooling people and debiting their account unnecessarily. Here I would like to inform people not to have account with Kotak bank as they can debit you any time. even their system is corrupted.

Guys will not let you guys doing fraud with me. Will escalate this again and again or different social websites till the time i get resolution.
After discussing with your customer resolution agent felt like they are people with no resolution authority, keep saying me that there system is incapable.
I have account with Kotak Mahindra Bank Ltd. My Savings account get debited from them for more than Rs.2000 without my consent. When I raised a complaint (complaint ID # 1-[protected]), I got to know that their system is incapable of refund. Even I raised complaint to Mr. Uday Kotak Mahindra Managing director of fraud bank.
Kotak Mahindra Bank you are just fooling people and debiting their account unnecessarily. Here I would like to inform people not to have account with Kotak bank as they can debit you any time. even their system is corrupted.

Guys will not let you guys doing fraud with me. Will escalate this again and again or different social websites till the time i get resolution.
After discussing with your customer resolution agent felt like they are people with no resolution authority, keep saying me that there system is incapable.
IF YOU CAN"T KEEP YOUR WORDS, DON"T GIVE FALSE PROMISES. Bangalore, Kormangala Branch(Near BDA Complex) is filled with ***holes. The limit of tolerance has exceeded, such a bad experience with you fake people. I asked you people many times will I be getting my loan or no, At least you people should have a courtesy to reply so that I could have approached other trustworthy bank. You people know only to cheat. You people are so cheap that for changing the signature you started asking money(100 INR).

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