Kotak Mahindra Bank — Close non operational savings account

Address:

Mumbai City, Maharashtra

Hi, My name is Juzer Zoeb Motorwala savings account number ******9528. We had opened this account through an agent named ANAND contact number - +[protected] in November 2014. At the time of opening of account the agent told us that the account number would be[protected]which is my dawoodi bohra ejamaat number). Which eventually never happened. Also we were promised that the account would be 0 balance account which I see is not the case. Also till today I have never received any document for the account. The agent very well knew that we were supposed to shift in one week from the date of registration, so he told that the cheque book and atm card would reach us within 2 days. Also he would do the needful to change the address. I have never received any document /cheque book / atm card from the bank. The only thing I know is the account number and branch (saki vihar). I had heard a lot about the bank that they always do these kind of things to lure customers, but opened the account on the assurance of the agent, who now is not receiving my calls. Thus I was wrong and others were right and made a mistake by opening an account with this bank. What is done is done. Kindly close my bank account as you can see from the records that I have never done any transaction (not because I never wanted to but could not do).