[Resolved]  Kotak Mahindra Bank — Closing the salary account

Hi my name is wilson antony,

I have opened my kotak salary savings account at 2014 november. My crn is 80685339. I have already send a lot of mail regarding closing my account because of a balance deductions for demat account. If have 10000 rupees simply your bank take 600 aprox as demat charge so i send a mail for closing my account but your representative told me to visit nearest branch for close the account. Now i am in chennai so i visit the velachery branch now they told some non maintenance charges applied to my account if i wnat to close. I have to pay that amount aprox 4000rs. See initially when i open my account from your side you told after 6 month it will automatically become as a zero balance account and they never told about this non maintenance charges. Hope you know the value of money. I am totally frustrated now. Please do the needful kindly close all my accounts in kotak.

Thanks
Wilson antony
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Nov 17, 2016
Complaint marked as Resolved 
hi kotak team, As per your instructions, I have send a mail to [email protected] with the brief description about my balance deduction issue then mr.kejal jain -Service Manager mailed me with a Account closure form and told me to submit it to the nearest branch, my nearest branch is Chennai velachery so I went there for from submission, but the Wealth assistnace person in that branch doesn't accept my form then she told the same story as negative balance because of non maintenance charge I clear told everything about this uniformed charge(-3959) to the [email protected] after that only the service manager told me to submit a form but in my nearest they never accept the form, and I have informe the same to the [email protected] . what should I do now?, i have done everything properly in my side as citizen .but your bank simply frustrating people by like unwanted travel. please do the needful. thanks wilson
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Comments

Kmb must be sealed and closed forever to save customers and their money and people unknowingly going to be a customer in that stupid bank. Dear people I strongly recommend u to not choose that ### kmb bank. U will suffer a lot. I like to save people not into that cheating kmb bank. I[censored] open account in that bank u waste ur money and that is sure. U don't even get a single paise. Many good banks are available in the country. Don't fell into the hell.

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