Kotak Mahindra Bank — Credit Card Payment Issue

Address:

Pune, Maharashtra

Hi, This is Mahesh from Pune. Credit card ka 4th EMI tha 3437.00. Mere a/c se auto debit hota he. 10 sept due date thi. Mere a/c me balance nahi tha. Isliye maine check payment kiya. Bank walo ne kaha ki check payment kiya to bhi auto debit ka fine lagega. So Maine check payment cancel kiya.. A/c me cash jama kiya. For bhi is month ka EMI 5700/- pay karne ko bol rahe he. 22 sept ko Cust care walo ne complaint liya hai.. Lekin Abhi take solve nahi kiya. Next EMI due date hai 11 OCT. So pls help me.