Kotak Mahindra Bank — Customer harassment by blocking debit

Address:

Bangalore, Karnataka

Hello All this is a complain regarding "Debit Block", I am working with IT company during the induction i got my welcome kit of my salary account. i have activated net banking, phone banking etc. after some days call from bank came stating that my welcome kit is not delivered which i already have. problem is there was two welcome kit on my name which is fault of bank. my salary got credited into account which
i have. because of this issue i can't debit my money from ATM, NetBanking etc.. i raised a complain on[protected] and today is[protected] still it is not resolved. i have to pay my EMI's, Credit Card bills with penalties and bad record in CIBIL, Have to send money to parents, facing lots of issue. i want 50K as reimbursement for this issue.