[Resolved]  Kotak Mahindra Bank — Double deduction of payment

Address:110031

Sir


This is i am writing to you, since 29th may 2016 i have made complaint for the double payment since then they are not able to resolve the problem. They are even not able to conform that they have made the payment to the merchant.


This is i am writing to you, since 29th may 2016 i have made complaint for the double payment since then they are not able to resolve the problem

My a/c no. Is[protected], on 29th may 2006 amount of rs1654/=was debited twice in my a/c. The first transaction was failed when the card was swapped.
I have made complete for it still i have not received the amount credited.

They are even not able to conform that they have made the payment to the merchant. But i have conform from the merchant that only one trasaction was complited

Kindly do the need full

Vishal gupta
Tell:[protected]
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Aug 26, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2016
Kotak Mahindra Bank Customer Care's response
Dear Vishal, we shall forward your complaint to our relevant team and let you know in case there is an update. - Kotak Team
Verified Support
Jul 25, 2016
Kotak Mahindra Bank Customer Care's response
Hi, your amount has been refunded on 21st July. ^Kotak Team
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