Kotak Mahindra Bank — Failed ATM transaction at other bank ATM (Oriental Bank of Commerce)

Address:

Solan, Himachal Pradesh

Date of Incidence - 05.03.2015 Description - The transaction is made at oriental bank of commerce ATM at baddi on 05.03.2015 at evening hours. The transaction amount is of Rs. 10, 000. The money got credited from the kotak mahindra bank but the cash not delivered from the oriental bank ATM waited at Oriental bank of commerce for about 30 minutes but the amount was not dispensed from the ATM. A complaint has been lodged at Kotak bank and oriental bank regarding the issue but there is no proper response from the banking officials and the officials are not accepting the written complaint. The response from the banking officials is so rude and they are not in a condition to hear the problem. The amount is not an smaller one for me as i am an average Indian person with family to taken care of. i am exhausted from the banks and their response as till date they are not providing the amount and its details.