[Resolved]  Kotak Mahindra Bank — Harassment calls from Collection Department

Address:

Chennai, Tamil Nadu

Hi My wife had received calls from your collection team. The person who called from the land line number[protected] used very abusive language. This is regarding a debt his brother had taken long back with ABN Amro bank. We are not sure about the whereabouts of her brother. The same person had called my father-in-law and sister-in-law and even some of my sister-in-law colleagues. If my brother-in-law owns a debt taken on his personal account (credit card or whatever) only he is responsible for the same. I do not understand on what basis does your collection team can call everyone who is not even related to the loan. I request your bank take initiatives to prevent such harassment's in future.