[Resolved]  Kotak Mahindra Bank — Harassment calls from Collections Department (Phoenix Trust)

Address:

Ghaziabad, Uttar Pradesh

This is to bring to your notice that I have been receiving calls from the collection department for a payment on credit card# [protected]. I got a call today morning (31/07/2014) at 6:38 AM (Mobile [protected]) from the collections department by Mr. Ravinder Bali, with was harassing in nature and was at a completely odd hour. I am sure your collections department works during the normal business hours. Would also like to complain that my wife is being harassed about the same matter and is getting calls at her place of work despite several verbal requests not to call and harass my wife and also a written one sent to Mr. Gautam Sharma (sharma.[protected]@kotak.com) on 28th Nov' 2013. She got a call on 29th July'2014 from mobile number [protected] from the Phoenix Trust collections team, who fraudulently claim that they are calling from Kotak Mahindra bank. This clearly shows that your collections department is willing to resort to any level and has no regard for the law of the land. Please look into this matter or I would have no other option but to resort to legal complaint against such illegal and harassing practices. I request you to kindly look into this matter and take appropriate action to stop the harassment. Thanks, Shishir Mishra [protected]