Kotak Mahindra Bank — I am unable to access kotak mobile app as well as website in london where i am travelling and all my money is in that account

Address:Mumbai City, Maharashtra
Website:Www.kotak.com

Dear team,

Greetings from london!

I have spoken about the following issue with kotak customer service team and they have asked me to write to this email address stating i will receive solution from you within 24 hours.
My crn number is 99035016 and i have moved to london on 27th of june.
Since i have been here i am unable to access kotak bank mobile app and website, i have attached mobile banking screenshot and pasted webpage screenshot with error mentioned in the email i had sent to service. [protected]@kotak.com on 13th july but have not received any revert from them.

I need this to be resolved at the earliest possible as i am unable to access my account due to not able to access kotak website or mobile app.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Kokitkar,

Sorry for the trouble! The mentioned error is a temporary technical issue. Request you to please try again & share your hand set details at solutions.[protected]@kotak.com

Regards,
Kotak Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4805
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information