Kotak Mahindra Bank — Kotak Mahindra Bank providing direct access to credit card accounts and bank account to third parties | |||
Credit Cards are more secure now. If a person has to transact through credit card, he has to provide some 6 digit pin, One time password, or security password. But what if bank itself provide access to your account and credit cards to third party private companies which can directly charge on credit cards without knowledge of the owner of the card. Kotak Mahindra bank is providing access for credit cards to "OneAssist.in" which is not a banks unit. One Assist is directly charging on customers credit cards without their knowledge. One Assist activated their unwanted service for me and charged my credit card for it. They didn't call me. They didn't asked me to pay through credit card. They just went to my bank ask them to give access to charge my credit card and "Kotak Mahindra" bank without asking me gave them access to charge my credit card. Kotak Mahindra bank is bypassing VISA security norms with the customers Debit/Credit Cards and providing direct access to private companies. Was this information helpful? | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Apologies for the inconvenience caused. We would be glad to assist you, hence request you to kindly provide your Customer relationship number / Credit card Number / Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team