Kotak Mahindra Bank — Need your help

Address:

Faridabad, Haryana, 121001

I have opened a zero balance account
(a/c number - [protected]) but now whenever i am asking to customer care executive then he is saying that its now saving account, so due to this they deducted my whole amount whichever i deposited in my account.
O how you could do it without any information to account holder. either reimburse my amount or i have to go consumer court.