[Resolved]  Kotak Mahindra Bank — Personal loan

Address:560078

Dear Sir/Madam, I am one of your existing personal loan customer My loan number is PL[protected] and the loan amount is 2.5 lakhs. Initially monthly installment amount of RS 7377 was not clearing through ECS linked to my ICICI account because they have not updated the ECS form. Every month the executive used to call me and collect the installment amount manually and he is not adding any other extra charges its because of mistake from their end and i requested them to update my ECS form because i don't want to pay the money manually. During the migration period from ING Vysya to Kotak they came up with new ECS form and updated.now the monthly installment is going through ECS in Kotak smoothly. Problem which i am facing today is: Very recently i have applied for a balance transfer in other bank and the loan application got rejected and i asked them why they said your CIBIL score is less and is because of some EMI's were not cleared on time in ING VYSYA. I request you to please correct from your side and update my CIBIL score.i was maintaining good score and because of you people mistake my loan got rejected. please take this as serious concern and try to resolve at the earliest. Regards Manjunath BH +91 [protected] +91 [protected]
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Oct 17, 2016
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