[Resolved]  Kotak Mahindra Bank — Problem with the closing of account and BAD SERVICE

Address:

Pune, Maharashtra

Dear sir, My name is Zeeshan Md Rashid CRN No: 88100067 Now the days i am facing a major problem with your banking service and it was my worst experience. I have my past salary account in your bank, before one or two week i got a message from your side that my salary account (mention above) is out of money and i am going to charge for minimum balance, so i contact your customer service and they told me to close the account by handover the cheque and the debit card to the bank. so i visit the Kotak bank branch which is in pimpri-chinchwad area, and i am surprised by hearing them, they told me to go to the F.C road branch(Pune) and then i reached that branch and again the same story they told me. they told me that my account is a core Kotak account so i have to go to the Bhandarkar Rd. Branch (I heard about core banking but core kotak account...what is it???) then today i reached the Bhandarkar Rd. branch and i told him to close my account but they didn't... they told me that they can close my account after completing 6 month of account opening date which means they only close the account after the fine started. And they also told me that they can't close my account i have to go to the home branch to for closing purpose... I am really fed up of your service this is the worst service that i ever experience in my entire life...you all people sucks a lot. Now i decided that i do not go any where for closing my account you want to charge me... please do so i am not going to pay a single rupees and i and going to share my experience in all the social site. thank you for fooling us