[Resolved] Kotak Mahindra Bank — Regard personal loan no. SPLN59986003

DHANRAJ GOLLA

from Kaikalur, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500028
Website:	Kotak mahindra bank

I agree with all details n confirmed.28/09/2016

loan confirmation[protected]GOLLA DHANRAJ

disb.[protected]@kotak.com

Wed 28/09/2016 12:28

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To:

golladhanraj;

Cc:

k.[protected]@kotak.com;

Santoshkumar.[protected]@kotak.com;

SPLN.[protected]@kotak.com;

Pldisb.[protected]@kotak.com;

Action Items

Dear,

GOLLA DHANRAJ

This is with regard to your personal loan application with Kotak Mahindra Bank.

Request you to please confirm that you have applied for a loan and also confirm the following details.

Emp ID

Office add

GOLLA DHANRAJ

LOAN AMOUNT

306701

TENURE

48

ROI

12.60%

PF

1%

EMI

8167

KLI

1901

CAC

801

ONE ASSIST

3999

EMI DATE

15th OCT 2016

FC

5%+ST

Lock In

12 Months

Regards

Kotak Team

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May 11, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Oct 10, 2016

Updated by DHANRAJ GOLLA Regard personal no. SPLN59986003 GOT APPROVED ON 25-SEP-2016, DELAYED FOR DISBURSEMENT AND ON ENQUIRYING ON 11-OCT-2016 SAID REJECTED AS IT WENT FOR DISBURSAL AND SAID DONE BY CREDIT TEAM.I WAS MADE HOPE TO TILL TIME AND SUDDENLY SCHOCKED.FURUSTATED LASTLY. PLZ HELP AND PROVIDE ME THE LOAN AT ANY COST.

Oct 10, 2016

Updated by DHANRAJ GOLLA The above mentioned loan is approved and ready for disbursement but not done and said rejected without reason even all terms and conditions are accepted and loan no also generated. Checques, updated statements also took . it is only for credit but not doing it.please look into this matter

Verified Support

Oct 12, 2016

Kotak Mahindra Bank Customer Care's response Apologies for the inconvenience. We would be glad to help you. Plz write us at solutions.[protected]@kotak.com along with contact number. ^Team Kotak.

Oct 15, 2016

Updated by DHANRAJ GOLLA Kotak mahindra bank has not resolved my issue even I forwarded mail to level 1offficer and kotak bank solutions also. I will go to level 2, 3, 4 n next banks ombudsman n then file a legal complaint. My loan amount was not credited, cheques are returned back on which details of last an account no, emi amount, emi date is writtrned .kotak bank stamp is also there. Kotak should give loan at any cost bcost bcoz loan was approved n assured of disbursal on enquirying many times.take it very serious. Don't have right to harress .I got frustrated n helpless.

Oct 15, 2016

Updated by DHANRAJ GOLLA If they want to did approve, why the haven't made it earlier . once it is approved n loan account no.SPLN59986003 also, all account pay checques writtened with details of sanctioned with emi dates, confirmation letter send to my mail Id. Make me to wait till 25 days n simply REJECTED n what is the reason. My cibil will get reflected, whom should I ask or apply again .

Oct 15, 2016

Updated by DHANRAJ GOLLA I will take a legal help to overcome n make them to pay fine and get my loan.iam completely helpless right now.

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Comments

OneAssist Consumer Solutions Customer Care

from Delhi, Delhi

Dear Dhanraj,

Greeting from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
OneAssist.