[Resolved] Kotak Mahindra Bank — Threatening calls from kotak recovery agents | |||||
We took a laptop loan from bajaj finance in 2007 and then bajaj fiance office closed in my city. Only 3 installments(Total12000 Rs) were left for the loan. That time we don't have internet banking so no medium to submit installments. Now After 9 years we are getting calls from some people that we are calling from kotak mahindra and you have to submit 60000 Rs including interest. Not only threatening calls but also used abusive language with us, they call on mobile then if we do not pick up they call on office landline phones and who so ever picks up they start shouting on them. Who would think that these "Gunda mawali" are the employees of KOTAK MAHINDRA BANK. We thought this is fraud, because there is no information on internet regarding kotak and bajaj merger. We did FIR against the number and when police called they told they are some cement suppliers and they called for money as we purchased cement from them without paying. When i went to local kotak branch -they told we cant say anything. Please deal with them at your risk. This was very disgusting as our reputation was on stake. For just a matter of 12000 Rs which were ready to pay, they created this mess. I must say kotak mahindra bank employees or so called recovery agents do not have manners to talk to people They are gunda mawalis. 1 Advice to people -DO NOT OPEN ANY ACCOUNT IN KOTAK MAHINDRA. IT IS THE WORST BANK I HAVE EVER SEEN. Was this information helpful? | |||||
Nov 7, 2016 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Oct 07, 2016 Kotak Mahindra Bank Customer Care's response Hi, Apologies for the inconvenience caused to you. We request you to kindly provide your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and assist you further. ^Team Kotak
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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