[Resolved] Kotak Mahindra Bank — Transaction failed but amount debited

Aakanksha Gulati

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110027

I am Aakanksha Gulati from Delhi.On 17/11/2015 I withdrew money from Bank of Baroda ATM Subhash Nagar but due to some issue transaction got failed and when I checked my account amount was dedcuted from it. I submitted a complaint(SR#1-[protected]) on the same day and they told me to resolve my problem within few days but I haven't got any response from their side yet Now ., I want to know what should I do in order to get my money back because bank has not resolved my issue yet.

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Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2015

Kotak Mahindra Bank Customer Care's response Hi, As per telecom, trust your query has been addressed.^ Kotak Team

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Comments

RAM ASHISH MANDAL

from Leh, Jammu and Kashmir

Dear, kotak bank, I m very regret to using ur net banking app, I sent 100 rs to my friends today via bhim UPI I'd transaction I'd[protected], but transaction showing failed, & money debited from my ac, I never expect this type of service, my friend not received the money, this is ur very bad service, On 29 December 2017 also same problem arise, I was sending 10 rs on that day transaction I'd[protected], , but money not received by my friends & money debited to my ac, , , , i want my money back...
Ram ASHISh mandal

Aditya Khatri

from Phaltan, Maharashtra

Dear, kotak bank, I m very regret to using ur net banking app, I sent 1000 rs to my friends today via bhim UPI I'd transaction I'd[protected], but transaction showing failed, & money debited from my ac, I never expect this type of service, my friend not received the money, this is ur very bad service, On 11 augest 2018 also same problem arise, I was sending 1000 rs on that day transaction I'd[protected], , but money not received by my friends & money debited to my ac, , , , i want my money back...

Humour Reloaded

from Silchar, Assam

Hello,
I have got an issue while sending money to other bank account... Rs 1500 is deducted by my account but it is not received by the benificiery to whom i have sent the Rs 1500.

BENEFICIARY name = Navnish Tiwari
REF NO. IMPS:[protected]

I'll be very thankful to you #kotakmahindrabank for being helped.

Thank you.