[Resolved]  Kotak Mahindra Bank — Various charges as par tbms desc.

Address:Mumbai City, Maharashtra, 400061

Hi everyone,

I better half is also victim of this fraud. I was told that this is zero balance account (Jiffi account). I don't have to maintain any balance, said by the sales person. Now i am being charged randomly not once but twice for the same transactions

19/08/2016 chrg: cw fee/[protected]/[protected]/280616 (Value date:18/08/2016) tbms -28. 75

19/08/2016 chrg: cash deposit 27062016 mumbai (Value date:18/08/2016) tbms -115. 00

19/08/2016 chrg: cash deposit 28062016 kanpur (Value date:18/08/2016) tbms -115. 00 610.81

19/08/2016 chrg: cash deposit 07062016 meerut (Value date:18/08/2016) tbms -99. 21

18/08/2016 chrg: cw/[protected]/[protected]/dcb01702/070616 tbms -28. 75

18/08/2016 chrg: cw/[protected]/[protected]/s1vd7276/090616 tbms -28. 75

18/08/2016 chrg: cw/[protected]/[protected]/dcb01702/170516 tbms -28. 75

18/08/2016 chrg: cw/[protected]/[protected]/s1vd7276/050516 tbms -28. 75

18/08/2016 chrg: cw/[protected]/[protected]/dcb01702/170516 tbms -28. 75

18/08/2016 chrg: cw/[protected]/[protected]/s1vd7276/080616 tbms -28. 75

18/08/2016 chrg: bi/[protected]/[protected]/dcb01702/170516 tbms -11. 50

18/08/2016 chrg: cw/[protected]/[protected]/s1cw2483/050616 tbms -28. 75

30/07/2016 chrg: cash deposit 07062016 meerut tbms -15. 79

30/07/2016 chrg: bi/[protected]/[protected]/s1vd7276/050516 tbms -11. 50

And the list of charges are still going on and on and on but this time its height of errors or i do not know may be fraud with customers coz i guess no once check their account.
But this time i need not only an answer but also the amount back which you guys charged twice thrice.

Account no. [protected]
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Sep 20, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2016
Kotak Mahindra Bank Customer Care's response
Hi Mahesh! Sorry to hear that. We wish to inform you that charges are debited as per general schedule of feature and charges for more refer http://www.kotak.com/general-schedule-features-and-charges-jifi-account-effective-1st-june-2016.html ^Kotak Team
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