Kotak Mahindra Bank — Very worst service against complaint | |||
My mobile got stolen two months back, then i called customer call to lock it and it is done. Later i got another mobile and asked for unlock my mobile banking but they said to submit written letter to any branch of kotak. i have given them 5.11.2016 in the Dhayari branch meanwhile called to customer care to start the further process in the branch. After that i have received mail that my request processed and closed. But i tried in my mobile it is not unlocked. Same time Dhayari branch person called me and said "for unlocking you should contact customer care". Then i called customer care and they said"visit the branch". What to do now??? i understand one thing kotak bank and customer care is not taking responsible to solve the issue at all. Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Allwin,
Greetings from OneAssist...!
As per your request we have already cancelled your plan vide service request No. 1667330 & the refund is already processed with the transaction code [protected]. Request you to please confirm the details with your bank. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Team OneAssist
Greetings from OneAssist...!
As per your request we have already cancelled your plan vide service request No. 1667330 & the refund is already processed with the transaction code [protected]. Request you to please confirm the details with your bank. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Team OneAssist
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Without My approval you had added one assist insurance on My credit card and now when i am calling One assist Representative they are forcing me to take insurance not ready to cancel insurance, this is not at all acceptable
Hoping some positive response
Warm Regards
Allwin kotian
[protected]
Allwin.[protected]@gmail.com