[Resolved]  Kotak Mahindra Bank — Worst behaviour

Address:Bangalore, Karnataka, 560034
Website:www.kotak.com/j1001mp/netapp/MainPage.jsp

Hi,
I've raised a request to update my address in bank on 7th oct-2016 through kotak mahindra koramangala branch at bangalore. It was supposed to be updated within maximum 4 working days and is not updated till today. When i called the customer care number to ask the status/to make a complaint about this, i've faced a un-professional behavior from the escalation person and she disconnected my call without even allowing me to complete my complaint.
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Nov 20, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
Kotak Mahindra Bank Customer Care's response
Dear Customer, kindly send an email to solutions.[protected]@kotak.com so that we can help you. - Team Kotak
Complaint comments 

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They are deducting balance from account without any information in name of TBMS. they had not informed about any such thing before.
Kotak Mahindra Bank Customer Care's response, Oct 20, 2016
Verified Support
So sorry to hear that. Could you please DM us your registered contact number? Team Kotak
Kotak Mahindra Bank Customer Care's response, Oct 20, 2016
Verified Support
Dear Customer, kindly send an email to solutions.bank@kotak.com so that we can help you. - Team Kotak
I got a call from [protected] sidharth few days back on 4 oct 2016.the guy was abusing on the call and misbehaving while speaking.even i paid the amount as well for my card .so if you guys hired these kind of agents so i think we should close kotak account .

inderjeet singh
[protected]@gmail.com

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