Kotak Mahindra Prime — Unnecessary Charges on my Car Loan Account

Address:

New Delhi, Delhi

So I have faced the worst experience with Kotak Car Loan department. I have a current car loan with these guys for about 2.5 years now. I have been regularly paying all my installments well in time since the beginning. It is very disheartening to know every now and then they come up with some or the other additional charges due from my side. The best part is that even my loan account statement is forged in a way that it shows outstanding from my side. Now my question is that if you want to rip off a customer then do it in one go!! Calling me every month for some petty amount is not acceptable at all! I made a big mistake by choosing Kotak for my Car Loan and would never suggest anyone to do so!!