Kpn Travels — Bus pick up condition very poor and timekeeping worst

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Chennai, Tamil Nadu

This is a very worst experience and I never had before in the past 10years. Bus # TN30- AL 9399 Chennai to Madurai TH9P44625923 KPN 10:15 PM Aug 26, 2015 The bus picked up me at chengalpattu at 12.30am instead of 10.15pm. Even there is no feedback for delay from both Driver as well as office person on the same. Since the bus started at 12.30am and it's supposed to reach at Madurai at least 7am but still we are keep on travelling and expected to reach around 10am. Asked driver, he said this bus pick up condion is very bad so i am unable to reach on time. We contacted with customer care immediately and explained the suitation even after not getting a proper response on the same. We know that KPN is very branded concerns and such kind of approach will make a negative remarks and opinion in future. We requested and intimate to top management, need your attention on this and do not ignore as this formal massage. Thanks for understanding. Gnanam.V