| Address: | Coimbatore, Tamil Nadu, 641028 | | Website: | www.kpntravels.in |
Hi,
I received a parcel from thirupur today to coimbatore. i got the parcel delivered near gandhipuram.
Lr #: tpr[protected]mentioned in the text messgar)
No mentioned in the bill: 0134491
Bill no: 0389087
In the bill the amount mentioned was rs. 740.
But what they collected from me was 800.
When asked, they are saying 60 rupees is for loading and unloading which will not be mentioned in the bill. but in my bill i already have loading and unloading charges added. together it was 740. but they were harsh when asked for the reason for the hidden charges.
Apart from this 800 i had to pay extra 20 rupees for handing over the parcel in my hand. which was also not billed. i wanted to raise this issue using the contact number mentioned in the bill for complaints ([protected]). but this number is also not reachable. i have paid for what they asked because 80 rupees extra is not a matter for me. but i had to inform this to the higher management so that you avoid bad reviews in future from other fellow customers.
It would be great if you could take an action on the same.
Thanks,
Sathish Was this information helpful? | 
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