KPN Travels India Ltd — Improper Wrost Attitude and with Poor Maintaince

Address:Erode, Tamil Nadu

I booked an ticket from Erode to Chennai dated on 05/10/2015 at 10:30 PM AC Sleeper. When I got into the bus they allot me the Birth No.24 and after an hour I feel like my bed was wet, i was surprised to see that Air conditioner water was flowing like hell into the seat and immediately report this to driver to arrange for an other bus or alternative seat and he didn't reply at all so no other way in the midnight i was standing in the bus for an 6 hours . As soon as reached Chennai, i made a call to Salem Head office - however they keep ignore my call or keep transferring my call to someone, finally i got an Salem BM number, his name is Gopal, when I say this to all he is replying like if you get down in the bus in the middle way they can able to refund the bus fare else nothing can be done itsems and the way he responds like as am like a beggar and he was very rude. Certainly i wont leave this matter at all at any kind of situation, i hve recorded all the voice conversation and took video picture as well. First of all please ask them to behave like a human being, let me know if you want to hear the recorded voice conversation.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KPN Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    585
    Pending
    0
    Resolved
    65
    KPN Travels Phone
    +91 42 7422 2222
    KPN Travels Address
    23B, Rajaji Street, , Swarnapuri, Salem, Tamil Nadu, India - 636004
    View all KPN Travels contact information