[Resolved]  KSRTC Bangalore — Payment made, but seats not given

Address:Bangalore, Karnataka

Today I booked 3 seats on their airwat bus etd 12.31 from chennai to Bangalore. While payment got effected in to my account, the seats are not booked. Travel date is 15th October and I want either seat confirmation OR refund immediately. they don't pick the call. My mob [protected] [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 15, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no.OB17464189, OB17464292, OB17464599 or user ID and transaction date. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
Verified Support
Oct 15, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no.OB17464189, OB17464292, OB17464599 or user ID and transaction date. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information