[Resolved]  KSRTC — Leakage in an volvo bus

I took a volvo bus from Bangalore to chikmagalur on[protected] at 2-35 PM and reached chikmagalur at 8 15 PM, but on the way it was heavy rain and bus was leaking, I and other passengers felt real discomfort throughout the journey,

I am providing the bus and journey details below

PASSENGER NAME: ADARSH
TRIP CODE: 1434BNGCKM
PNR NO: J45893480
BUS NO:KA-01 F 8466
SEAT NO: 24
DATE OF JOURNEY:[protected]
DEPOT: BANGALORE
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Complaint marked as Resolved 
Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2014
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, We are in receipt of e-mail complaint dated 7th October 2014. The matter has been examined in detail. On your date of journey due to heavy rain, leakage was there in the ceiling of the vehicle. The same was reported and rectified immediately when the vehicle came to depot. Due to unavoidable circumstances the said incidence happened. The concerned Depot Manager is suitably instructed to operate good vehicles and also check the vehicles before departure from the depot. Sorry for the inconvenience caused to you on that day. This is for your kind information. Regards, Awatar support.
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