Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Leaking buses - Airavat

smp123

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	ksrtc.in

I travelled to Kannur from bangalore on Thursday, 1st October, the bus was leaking seat number 24 (KA 5806) PNR: J52586126. Returned on 4th October (Kannur to Bangalore) on 4th October, 2015 on 1845CNRBNG; same problem on seat no 17. This is not the first time I am facing this issue of poor quality buses being run on Bangalore-Kannur route. Please note that this is a Volvo (airavat) service and the filthiest buses are run in this route.

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Complaint marked as Resolved

Verified Support

Oct 07, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, We are in receipt of your mail and details has been examined. Your complaint has been forwarded to concerned authority. For more information please contact [protected]@ksrtc.org/[protected]@ksrtc.org. We regret the inconvenience and solicit your co-operation in this matter. With regards Awatar Support

Verified Support

Oct 13, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Dear sir, Sorry for inconvenience caused to you. we have repaired that vehicle after reached depot. we assure that it will never happen again. Regards Depot Manager Rural Division Depot-2 Mysore

Verified Support

Oct 28, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, We are in receipt of your complaint dated 7th October 2015. The matter has been examined in detail. The defects which was found in the vehicle was rectified immediately after coming to depot. The concerned Depot Manager is instructed to operate well maintained good vehicles and also to check the vehicles before departure from the depot. Sorry for the inconvenience caused to you on that day. This is for your kind information. Regards, Divisional Traffic Officer, Bangalore Central Division.