[Resolved]  KSRTC — Money debited but ticket not raised

Dear Sir, This is Nagalaxmi NR. Regularly I used to book my tickets by online ksrtc.in. But on 21st sept 2 times I tried to book tickets from Davanagere to Manipal but I was failed but amount was debited. The journey date is[protected]. My guest email id is :[protected]@gmail.com My mobile Number: [protected] Following by my failed transactions and the OB reference numbers are as follows please process the refund immediately. Transaction Date :[protected] Please do the needful.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 05, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir/Madam, J52864483 is confirmed transaction for the date of journey 21/09/2015. This is for your kind information. OB17188300 and OB17188327 are failed transactions. If money deducted for these failed transactions, you are requested to contact [protected]@ksrtc.org. Regards , AWATAR Support.
Verified Support
Oct 05, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, You are requested 'Not to share your online banking / Credit card / Debit card details to any person from any organization'. If any assistance please mail to [protected]@ksrtc.org/[protected]@ksrtc.org. With regards Awatar Support
Complaint comments 

Comments

i got a call from [protected] saying that, calling from ksrtc and to say atm card no. Is ksrtc really asking so? please ksrtc should answer this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information