[Resolved]  KSRTC — Money deducted but tickets not booked

Address:Bangalore, Karnataka, 560034
Website:KSRTC

Hi,

I have booked 2 tickets, journey from Kanchipuram to Bengaluru on 11-oct-2015.
I booked the tickets on 4-Oct-2015 at 9:40 pm. I have got the bank statement that Rs 747 has been debited.

KSRTC OB No: OB17349694. I waited for a week, but still amount is not credited.

Kindly do the needful ASAP.

Mobile no: [protected]
email id: [protected]@gmail.com
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Complaint marked as Resolved 
Verified Support
Oct 13, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no. or user ID and transaction date. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
Verified Support
Oct 13, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no. or user ID and transaction date. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support
Complaint comments 

Comments

Hi,

I have booked tickets from bang lore to Chennai 22 -nov-2015 journey date and timing 22-33
I booked the tickets on 21-nov-2015 at 12:13:23 pm. I have got the bank statement that Rs 454 has been debited.
but ticket is not booked please refund my amount.

Kindly do the needful ASAP.

Mobile no: [protected]
email id: [protected]@gmail.com

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