Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Not received refund for failed transaction

Ravindra Navada

from Delhi, Delhi

Address:

Bangalore, Karnataka

I tried to book a return ticket from Mangalore to Bangalore and return today and the amount is deducted from my bank account but the ticket did not get confirmed. Can you please refund the amount deducted as this was a failed transaction OB Number: OB13358778 Transaction date : 6th October 2014 I have written numerous emails to [protected]@ksrtc.org, but not a single reply to any of those emails. Can you please give me provide me the escalation path, where i can get the refund or reply to the emails i have written.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support